About Selling Your Shoes

Transparency: Customers want to be informed of every detail about the shoes you are selling. Customers respect honesty so let’s be honest about your post. If your shoes are in fair, good or excellent condition – say that and mean what you say. By telling your customer that your shoe is in “Excellent Condition” and they receive the shoe with the bottom soles dirty, then guess what? Your shoe is not in Excellent condition. Now, you have a pissed off customer!

We ask that you keep your photos as clear as possible with not so much distraction around the shoe. We will edit the background to a solid color to fit our web-store color scheme. It is important to show at least 4 images of the shoe (top, bottom soles, sides and maybe a close up. Showing a picture of the bottom soles is required and your shoe entry may get rejected if this photo is not submitted with the others). The customers want to see every detail about the shoe you are selling so that they can make a more informed buying decision.

We never charge listing fees for your posts. We do however, charge a low commission of 5% after the sale is made

It is important to be price competitive. The lower the price, the more likely you will get a sale. We do not believe in over-pricing the customer, which is why a lot of customers continue to shop with us. We believe in good quality with affordable pricing for all of our customers. The lower your pricing, the more likely you will have a sale!

When a sale comes in, you will receive an email from us. Your payments will be made to you within 4 to 24 hours of you providing a tracking number for the order. Note, the tracking must show the item as "in transit" before we can issue funds. Please send all tracking numbers to: help@knoggy.shop. We make all payments to you via Paypal. Knoggy does not charge a “per listing” fee but does charge a small 5% fee per sale. .

Simply shoot us an email at: help@knoggy.shop and we will find another alternative for you that is convenient.

You are fully responsible for all or any returns of the shoes you sell – this means refund requests, exchanges, etc. Knoggy is not responsible for refunding your customers. Please post your refund/return policies when submitting your shoes for sale on the online form. If you do not offer refunds, please say that when submitting so that we can add it in your post.

You must submit our short form to submit your shoes by clicking on the button below!